Roundy’s Supermarkets, Inc.

Position Description

Assistant Manager

PRIMARY OBJECTIVE:

Manages store operations to achieve projected store sales and profit objectives on the off shift of the Store Director. Directs and coordinates activities necessary to assure proper implementation of established sales and merchandising programs. Ensure store conditions are maintained and oversee the store preparation for the evening close and the next day operation. Oversee the night manager and crew.

COMPANY WIDE RESPONSIBILTIES

  1. Contributes toward ensuring a positive shopping environment for customers and a positive working environment for employees
  2. Ensures proper product handling to control shrinkage and waste
  3. Follows all company, store and department policies and procedures
  4. Complies with all federal and state regulations
  5. Encourages teamwork through cooperative interactions with co-workers

ESSENTIAL RESPONSIBILITIES
Essential responsibilities include the following. Other duties may be assigned.

  1. Manager on Duty- Walks through store to monitor and coach employees to ensure follow through with work direction and are engaged
    Responds to customer inquiries and complaints in a positive, resolution-oriented manner
    Ensures that store products and displays are of proper quality and are properly stocked and merchandised to plan
    Manage store preparation for next day operation closing through opening following morning
    Review total store inside and out (lobby and parking lot) for optimal overall conditions
  2. Perform all duties of the Store Director in his/her absence
  3. Customer Service - Establishes and maintains a customer-oriented culture and delivers a high level of customer service
  4. People and Staffing - Ensure proper staffing to address service levels and efficient utilization of labor.
    Assist with hiring and on boarding new employees to their job responsibilities.
    Ensure employees receive feedback through effective performance management, and talent is identified and developed. Ensure employees adhere to company policies and procedures as well as local, state and federal laws and regulations.
  5. Safety and Sanitation- Actively identifies and supports store safety and sanitation programs

SUPERVISORY RESPONSIBILTIES
Directly supervises employees when acting as Manager-on-Duty. Direct supervision responsibilities include hiring, firing, disciplinary action, performance reviews, coaching, developing work improvement plans, training, and providing work direction.

EDUCATION AND/OR EXPERIENCE
High school education and five plus year’s supervisory experience in a retail store environment, or equivalent combination of education and experience.

b>MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

FUNCTIONAL REQUIREMENTS
This position requires frequent walking, standing, turning, kneeling, reaching, squatting, and stooping/bending. This position requires occasional lifting/carrying of 15 to 100 lbs., pushing/pulling 100 to 2500 lbs., and operation of equipment in the dairy/frozen, grocery departments, as well as occasional crawling, climbing ladders, and walking on uneven ground. Examples of departments’ equipment are hand jack, flatbed, fork lift, box cutter, scanner, telephone, register, and computer. This position also requires judgment, decision-making, verbal interaction, memorization, math, reading and writing skills.

WORKING CONDITIONS
Work is performed in a store environment where there is exposure to wet surfaces, and extended exposure to cold temperatures (38 degrees and -20 degrees). Noise level is consistent with a retail store environment.

PWS 15