General Merchandise/Health and Beauty Care Lead

PRIMARY OBJECTIVE:

To plan and manage the General Merchandise/Health and Beauty Care Department so as to promote sales and achieve profit margins and labor goals. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for associates.

NATURE AND SCOPE Emphasis in this position is on ongoing department planning, execution and evaluation in order to ensure maximum sales and profit opportunities, effective cost control and efficient utilization of labor and strong customer service levels. Primary challenge is consistently meeting or exceeding department profit and labor goals. This position is responsible for providing effective training, development and work direction for department associates, and requires the ability to encourage individual and group effort toward department objectives. This position requires ongoing judgment/decision-making, social skills/verbal interaction, reading, writing, math, light lifting, walking, operation of forklift, pallet jack, and box cutter. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Store Director or person in charge.

ESSENTIAL POSITION FUNCTIONS

1. Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
   Analyzes sales and labor projections Determines work priorities and establishes work lists in order to consistently maintain adequate department conditions
   Determines work needs and writes labor schedule in most effective manner to meet these needs
   Communicates with Store Director concerning ongoing department status, including successes, problems and planning
   Participates in weekly store meetings
2. Implements and maintains coordinated aggressive and creative merchandising using division guidelines, which maximize sales, variety and gross profit
   Consistently monitors mix of demand and profit items, shelf allocation, variety, movement and stock levels to properly order, merchandise and meet sales and gross profit goals
   Collaborates with vendors on approved space allocation, display and deal buying, and follows through on product quality and credits
   Ensures for proper product quality, presentation and rotation
   Assists with stocking and display building
   Executes seasonal display changes
   
3. Supervises General Merchandise/Health and Beauty Care associates to ensure efficient labor utilization and effectiveness in meeting department objectives
   Effectively communicates tasks and priorities
   Follows up to ensure proper task completion and adheres to store and department policies and procedures
   Monitors sales per man-hour payroll, and adjusts labor to production needs and work needs
   Ensures customers receive prompt and friendly service and assistance from all associates
   Ensures proper product handling to control shrinkage and waste
4. Manages General Merchandise/Health and Beauty Care Department receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are met
   Supervises and assists to ensure accuracy and organization of receiving function
   Processes invoices accurately and timely, checks credits and transfer slips for accuracy and verifies purchase journal against receiving records
   Takes and documents accurate inventory
   Collaborates with pricing department to ensure department pricing and signing is accurately maintained for all items and systems, and monitors price sensitive items in market
   
5. Supervises department safety and sanitation programs
   Ensures all associates are properly trained in equipment use, maintenance and sanitation standards, proper lifting and all related safety rules and procedures
   Ensures no one under 18 years of age operates hazardous equipment
   Conducts department inspections and maintains safety checklist
   Ensures department compliance with sanitation related issues relative to outside sanitation auditors and public health inspectors
   
6. Performs General Merchandise/Health and Beauty Care Department personnel functions
   Ensures all new associates are properly trained to ensure competence in position and for possible future development
   Conducts and ensures all probationary and regular performance reviews are completed
   Provides individual and group guidance and encouragement toward department objectives
   Recommends and administers corrective actions as appropriate
   
7. Follows all store and department policies and procedures

FUNCTIONAL REQUIREMENTS Frequent: Physical – lifting/carrying 5 to 25 lbs., pushing/pulling 50 to 200 lbs., equipment operation (box cutter, cart, forklift), reaching, squatting, kneeling, stooping/bending, walking, standing, turning
Mental – memorization, equipment operation (calculator), math, reading, writing, judgment/decision-making, social/verbal interaction
Occasional: Physical – lifting/carrying up to 50 lbs., crawling, climbing ladders, walking on uneven ground

EDUCATION AND/OR EXPERIENCE High school education (or concurrent enrollment in an educational institution) preferred but not required